Car Rental Guide
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Can I rent a specific car brand or model?
As an internet car rental broker, we offer cars filtered by category. The car can be chosen by a specific group. You can choose from filters on our website, for instance, MINI, ECONOMY or SUV etc. Exact brand or models cannot be guaranteed. The vehicles you see online are examples based on the most common vehicle in the fleet for each category. If you choose the car on the website you will be given a car in the selected size. We also offer a filter to find automatic or diesel cars available. So we will confirm the size and the filter you have selected.
What does MEET & GREAT mean?
MEET & GREAT is a service offered by the car rental company in case they do not have an office at the airport. In this case, the car rental agency does not provide the exact address of the office. MEET & GREAT means that one of the local car rental representatives will wait for you in the arrival hall holding a poster with your name. As soon as you meet the agent at the airport, he will lead you to the car or to the local office. If you do not find them or you do have any delay, please call the number from your confirmation voucher.
How do I pay for my booking in Kayseri?
The amount to be paid online can be different. Some of the rental car agencies require a full prepayment. Other agencies will ask you to prepay a certain amount of money before arrival and the rest needs to be paid on arrival at the local office. You will be asked to pay the deposit online and the amount will be indicated on our website. The outstanding balance will be covered on arrival when you come to pick up the car. When you choose your car you will be instructed on our website on how to pay for your rental. For the online payment, you can use any card, even with a different name.
Is the insurance included in the rental price?
Please, note that usually full insurance will not be included in the rental rate. The type of insurance which is included in your rental rate depends on your residence country, the location where you are renting and on the local car rental supplier. We strongly recommend entering terms and conditions for the selected location and car rental agency and read them carefully in order to learn which type of insurance is included in the rental rate. You can also find an additional type of insurance which is offered by the local supplier. For some quotes we do offer a full comprehensive refund insurance you can purchase on our website. More information you will see online.
What happens if I bring my rental car back late?
During the reservation process, you will be asked to choose exact drop off time. In case that you will be late and fail to return the car at the indicated time, you should urgently contact the local car rental agency. The calculation of our rental day is based on 24 hours and an additional charge can be added to your bill for returning the car after the indicated time. Late drop off is possible but it depends on the local supplier and their opening hours. If you have any delay, please contact the local supplier. Some local offices close at a certain time, so it is essential to advise them. There are not obligated to keep the car. To avoid surprises and unexpected extra costs please check the terms and conditions.
[EST] Mon - Fri: 03:00 - 16:00 Sat - Sun : 03:00 - 11:00
[GMT] Mon - Fri: 08:00 - 16:00 Sat - Sun : 08:00 - 16:00
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